Xbox One Controller Buttons Not Working [FIXED]

You can fix the issue by cleaning the controller, performing a power cycle, and more.

Are your Xbox One controller buttons not working? Don’t worry; you’re not alone. It can be unpleasant and interfere with your gaming experience when the controller’s buttons don’t respond quickly or stop working entirely.

Key Takeaways

The causes behind jammed or unresponsive Xbox One controller buttons are as follows:

The “Xbox One controller buttons not working” issue may seem tricky, but it is quite simple. To effectively overcome the issue, use the methods given below:

If the Xbox One controller buttons are jammed or sticky, follow the instructions to clean them:

Check your controller’s batteries first; that might be the reason behind the malfunctioning controller and will save you time from working on the technical fixes. Batteries should be charged and plugged properly. Put in new batteries if the old ones are running low. It’s better to use rechargeable batteries and charge them after every use to avoid such conflicts.

If the Xbox One controller buttons are not working, try reconnecting the controller using a wireless connection.

Here’s how to do it:

Now, try using controller buttons and see if they are working now.

Power cycling the Xbox controller is one of the first things you should do if the buttons are not responding.

Here is how to power cycle it:

It will fix your controller’s problems and restore its button functionalities.

Xbox controller outdated firmware can cause the buttons not to work. To avoid such situations, keep on checking for the available updates.

To update the Xbox One controller, you must have the Xbox Accessories app in your system.

If not, please download it first, then follow these steps:

Make sure the controller is connected to your console, then update through the following steps:

After you have installed and updated your controller, press all the buttons and check if the controller is working now; otherwise, move to the next method.

If you cannot use buttons on your Xbox One controller, try power cycling the Xbox console, as it gives a fresh start to the system and efficiently fixes any temporary glitches.

Here’s how:

Turning off the Xbox Game Bar can fix the controller’s buttons, especially the guide button not working issue.

Here’s how to disable the Game Bar through your PC:

If your Xbox One controller buttons are not working no matter what you try, try to restore the factory settings of your Xbox One console, which helps update the system and remove bugs.

Here’s how to reset Xbox:

Set your console and try the controller if the issue is resolved and the controller buttons work.

If none of the troubleshooting methods worked on your controller, it is time now to contact Xbox Support.

First, confirm if you have a warranty. Log into your Microsoft account, then select Device Services to check the status. If your controller is still covered under warranty, you can ask them to repair or replace it; otherwise, only ask them for a repair that will cost you some money.

Before calling Xbox Support, note your controller’s serial number and warranty details, as the support team will require these details to accommodate your request. Contact them via phone, email, or the Xbox Support Twitter page. They’ll guide you about further procedures!

The buttons could not work due to physical damage. Frequent use of the controller can jam the controller buttons, and it gets dirt or debris. You might also come across the issue due to outdated firmware.

Cleaning the controller buttons using microfibre dipped in alcohol or alcohol swabs can remove the stickiness and let it dry. If that’s not solving the issue, take it to a service center so the experts can disassemble and clean it.

It may indicate a hardware issue if the problem remains after troubleshooting the controller. You should contact Xbox support and claim for a repair or replacement if your controller has a warranty!

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